Fix Uplay has Detected an Unrecoverable Error and Must Shut Down

Ubisoft is a very well-known game designer. They have made a ton of awesome games that you can download on your PC, including my favorites such as Assassin’s Creed and Watchdogs. They have designed their game launcher software called as Uplay. But often, you may have been faced with this error, “Uplay has Detected an Unrecoverable Error and Must Shut Down”.

Uplay
Uplay

Annoying, isn’t it? There is a way to fix it, and here is how.

How to Solve Uplay has Detected an Unrecoverable Error and Must Shut Down

Follow these methods one after the other, and you might be able to get rid of that error prompt in one of them. Let’s get started.

Change the way you connect to the Internet

Many times, this error Uplay has Detected an Unrecoverable Error and Must Shut Down pops up due to a weak or unstable internet connection. To fix this issue, you must resort to a stable method. You can attach the Ethernet cord to your device and get rid of wireless connections to launch Uplay for the first time.

  1. If you don’t have an Ethernet cord at your house, you can buy it at the closest store. Most of the time, it’s given by the service providers only. Thus, you can get rid of the wireless connection and secure your network.

    connect ethernet cord
    connect ethernet cord
  2. Once you get the Ethernet cable, join one edge of the wire into the router and another edge into the device you are employing.
  3. Try to operate Uplay now and verify whether the problem is resolved or not.

See Also: How to Fix Google Chrome Error NET::ERR_CERT_INVALID

Disable your Firewalls Completely

Firewalls are a kind of strategy that doesn’t allow an application to connect directly to the Internet. They can access the Internet only if the user enables them and permits them.

Follow the below-mentioned steps to resolve this problem.

  1. Look for Control Panel in your system, or you can directly press the Windows button and R to open the Run command. As it opens, write there in the search bar “Control Panel,” and the desired page will appear.

    Control Panel
    Control Panel
  2. Once you make your way to the Control Panel page, you are required to search for the “Windows Defender Firewall” selection. Scroll down to find this.

    Windows Defender Firewall
    Windows Defender Firewall
  3. As you open the Windows Defender Firewall option, a variety of applications and selections will occur on your screen. Switch the toggle from ON to OFF.

    disable firewalls
    disable firewalls
  4. This will conserve the modifications you have brought to your device. Restart your PC again and check now whether Uplay is working or not.

See Also: How To Permanently Disable Windows Defender on Windows 10

Update to the Latest Version

If it was a minor compatibility issue with your system and uplay, a simple update should be able to fix it. To download the latest version of uplay, visit this link.

Update Uplay
Update Uplay

You will find the most recent available version there. It will replace most of the old files and thereby replace any patches that might have gone bad after constantly running over time.

If this admittedly predictable method did not work, you could try other methods that follow.

See Also: GStatic Virus and 5 Ways to Remove It from Windows

Clear the Cache and Restart the Game

I cannot guarantee that this will fix Uplay has Detected an Unrecoverable Error and Must Shut down error, but it is worth a shot, isn’t it? Go to the directory where you have installed the game from Ubisoft. It will usually be under the uplay directory in the parent drive.

Commonly it will be the C drive>>Program files>>Ubisoft. It may vary based on the default taken by the wizard at first launch.

Ubisoft Login
Ubisoft Login

Once you find a folder which will typically be named as cache, delete it and its contents. Then, restart your game and see if the problem with Uplay has been resolved. If it has not been solved yet, restart your entire PC and then try again.

Cache memory is the one which can comfortably hold faulty data and can cause the game not to run correctly sometimes. Especially the ones which use a parallel game launching software as Ubisoft does. It might work, in which case, rejoice! If it didn’t, well, let us keep scrolling shall we?

See also: How to fix “ERR_SPDY_PROTOCOL_ERROR” in Google Chrome

Terminate Uplay from Background and Restart

Use the task manager to kill all the uplay related tasks from the background context. Then restart the services back up again using the game shortcut you have on your desktop (hopefully). Sometimes, the start-up of these program segments may not have been properly, so it would cause the game launched through Uplay not to run correctly. So restarting it after closing it down may fix the errors.

If restarting does not fix a program, in this case, the error message that prompts “Uplay has detected an unrecoverable error and must shut down,” the next method will have to be done.

See Also: Surface Pro 3 Won’t Turn On? Here’s How to Fix It

Downgrade to the Previous Version

I don’t think this is a good idea, but it is worth trying if none of the other options seem to work for Uplay has detected an Unrecoverable Error and must Shut Down issue. An older version could still be available for download at their website that can get you rid of this error Uplay has Detected an Unrecoverable Error and Must Shut Down. A simple google search will get you what you need. From your current erroneous version, downgrade to the immediate lower version and see if it fixes the issue.

The idea is that a company always moves to a newer version after releasing a stable version for the current version. So if the newer version of Uplay seems to be buggy, downgrade to the older stable version of the software to solve uplay has detected an unrecoverable error and must shutdown error. Uplay will still support pretty much all the games available currently, and will most likely work fine.

Stay on the lower version until you see that the internet has come up with a newer fix to the problem faced by the present version of Uplay. Then you can upgrade to it and continue using it on the daily and it might resolve, Uplay has Detected an Unrecoverable Error and Must Shut Down.

See also: Delta 20000984 Error in Tom Clancy’s the Division Solved 

Reinstall Uplay

This is the most common thing that every user face with this “Uplay has Detected an Unrecoverable Error and Must Shutdown” error would think of doing, but hesitate and come to the internet for better, more comfortable, alternative ways to fix the issue.

Reinstall Uplay
Reinstall Uplay

Well, if you find yourself in this paragraph, I guess your luck has run out. You will have to uninstall the existing game launcher installed on your system completely. Then reinstall it from their website or from the file which you have buried somewhere in your downloads folder.

While uninstalling, make sure you also delete the residue of any files left in the path where it was originally install. This might work in fixing uplay has detected an unrecoverable error and must shut down. This way, you will stop any redundant data to rewrite on the newer files while reinstalling.

It is better you pick some other location than the default directory to install Uplay this time around. Not that it would make all the difference, but it wouldn’t hurt to try it. Who knows? A newer local disk space might be just what the gamer’s doctor ordered!

See also: Fix “Unfortunately Google Search Has Stopped Working” Error

Final Words

Despite the hundreds of forums and community threads bearing the same question of “uplay has detected an unrecoverable error and must shut down” and complaints from users of the newer versions of Uplay, Ubisoft seems to be quiet about it.

Sure, they are working on an update to fix the problem of uplay has detected an unrecoverable error and must shut down. While updating, you must ensure safe browsing on Chrome as it may contain bugs that can contaminate your system. However, I suppose as their loyal customers; we have no other choice but to follow any of the above methods to get by the issue for as long as possible.

Then, once they have released a new, bug-free version (assuming that they will!). We can continue using that during our daily gaming time. Until then, happy troubleshooting this error of Uplay has Detected an Unrecoverable Error and Must Shutdown, my friends!

See also: Failed To Play Test Tone 

LEAVE A REPLY

Please enter your comment!
Please enter your name here