The Windows 10 update has brought in many breath-taking features, improved functionality and a better look to the new Windows compared to the older one. But, like all new things, it comes with certain downsides, like errors and bugs. A standard error encountered by Windows 10 users has been the Headphones not working error.
This error often causes panic to the users, as the first assumption is your headphones have been damaged. But, it is surprising how common this error is, and it has most of the times nothing to do with the headphone.
With a little effort, you can quickly go to the cause of this error to solve it and continue enjoying your headphones on your computers. Hence we have put together this article, to help you navigate your way through the ‘Headphones not working’ and fix it.
Needless to say, before going into the more complicated solutions of solving this problem, you should begin the process with a customary check on the cable connection to the computer with the headphone to see if its loose or the correct jack is used. The power and volume controls of the headphone and the PC/laptop should also be checked.
Also, the headphones should be verified to be in working condition by testing in another device. Also, it is best to check that you have all the appropriate drivers for your particular sound card. After performing these checks, if the problem persists, you will have to try the following solutions to fix the error.
Solve Windows 10 Headphones Not Working
Solution 1: Update Sound/Audio Drivers
Majority of the Headphones not working error occurs because of incompatible or corrupt sound drivers. Thus, by updating the driver should fix your problem. To update the sound drivers automatically follow these steps:
- Go to my the ‘My Computer’ icon, right click on it and select ‘Properties.’
- You will see many options on the left pane of the ‘Properties’ window. Choose the ‘Device Manager,’ which will open a new window with all the devices linked with your computer.
- Look through the list of devices and under Sound, Video, Controllers option you will find a drop-down menu containing ‘High definition Audio sound’ option. Right click on this option and select ‘Properties.’
- Among the tabs visible on the top pane of the ‘Properties’ windows, go to the ‘Driver’ tab and select ‘Update Driver.’ In the resultant window choose the option that will allow the computer to download the driver updates automatically.
To update the driver manually, follow all the above steps as explained but in the last step instead of selecting the download automatically option, choose ‘Browse my computer for driver software.’ Upon choosing, there will be an option called ‘Let me pick from a list of drivers’ which you will have to select. Finally, choose ‘High definition audio device’ and install its drivers.
Alternatively, you can use a third party software like ‘Driver Talent,’ that will scan your computer to find outdated drivers and will automatically download the best-matched update available. Other softwares are also readily available; a simple Google search will give you many options to choose.
Using third-party softwares help you save time and efforts. ALso, you can use manual updates and most of the softwares are free or comes with a limited period free usage edition. After it installs the drivers, restart your computer to check if the problem persists.
Solution 2: Change default playback device option
Changing the default sound format after the Windows 10 update has been seen to solve the ‘Headphones not working’ error many times. The following steps is how you will set you headphone as the default playback device in Windows 10:
- Go to Control Panel from the Start menu.
- Click on the ‘Hardware and Sound’ option and select the ‘Sound’ option that you will see after that.
- In the ‘Playback’ tab options you will have to double-click on your default playback device.
- Now in the ‘Advanced’ tab, change the default device from the drop-down menu and select your headphones.
Solution 3: Disable the detection of Front panel Jack
For Realtek HD Audio, then you can try to change the settings in this software to disable the front panel jack detection option. Follow these steps to do it:
- Open Realtek HD Audio Manager software.
- Select the ‘Speaker’ tab to reveal more options.
- Select the ‘Speaker Configuration’ tab and then choose the ‘Connector Settings’ option
- Check the box called ‘Disable front panel jack detection.’
After restarting your computer with these disabled settings saved, the ‘Headphones not working’ error should not appear, and your headphones and other audio devices should work smoothly on Windows 10.
If you are using an IDT audio device on your computer instead of Realtek, this may be the cause of the problem, and you will have t immediately uninstall the program. Use the following steps to uninstall:
- In the Device Manager window choose ‘Control panel.’
- Select the ‘Programs and features.’
- Browse the list to locate IDT Audio Driver.
- Select the program and uninstall it.
Restart your computer, after uninstall is complete and check to confirm whether ‘Headphone not working’ issue persists.
Employing these solutions, you will fix the Windows 10 Headphones Not Working error and enjoy using your headphones. Please do contact us, if you have found any other solution or have any comments.