“Your connection is not private
Attackers might be trying to steal your information from www.abc.com (for example, passwords, messages, bank information or credit cards).
The above message is one that every Google user has come across multiple times while using Google Chrome. While this is not an error message but an alert security message meant for your good, but it often stops us from visiting an important website. Hence it is important for users to know what is this message about to understand its importance, how to bypass it and whether it’s safe to proceed onto the website.
This message is pointing to an error with the SSL connection as Google Chrome cannot very SSL certificate, which is flagging off the issue. SSL or Secure Socket Layer is one of the most common and efficient internet safety protocol used for encrypting information during communication of the website and the browser during internet browsing.
What it does is, when you want to visit a site which has SSL security (or https), your browser sends an identification request to the web server, which carries a copy of its SSL certificate in reply. Upon verification of the websites SSL certificate, the browser deems it safe to visit the website. If any step of the above process goes wrong, Google Chrome adjudges the site as potentially unsafe and gives you the “Your connection is not private” message.
Fix Your Connection is Not Private Error in Google Chrome
Set correct date and time
An incorrect date and time in your PC may be the cause for the SSL connection security error being displayed, so the first solution that you can employ is checking the date and time and set it correctly. This option may be one of the most straightforward solutions to any common error problem that you will face while operating your PC.
Right-click on the date and time displayed in the System Tray and select the option to ‘Adjust date/time”. In this window adjust the time and date as per requirement and also choose the correct time zone. After the adjustment is complete, refresh your system multiple times, and hopefully, the error will not come. However, if this does not work, we have few more solutions for you to check out.
The anti-virus or Firewall software used by your computer may have an SSL or https scanning feature which can scan and block suspected SSL certificates leading to these repeated “Connection is not private” message. A quick way to check is disabling this feature and opening the same websites. If the problem is solved, then you may want to consider disabling this feature in your software or switching software for better performance.
Terminate Chrome Tasks
For this solution, you will have to use Command prompt with administrative rights. Follow these steps:
- Go to the Start Menu, search for ‘Command Prompt’ and right click on it to ‘Run as administrator.’
- Type the following command and press ‘Enter’- TASKKILL /IM chrome.exe /F
- You will see a list of tasks with “chrome.exe” getting terminated in the Command prompt. After this is complete, open Chrome and try visiting the problem website.
Open with Incognito feature
Using Ctrl + Shift + N buttons, you can open your Google Chrome in an Incognito Mode and then try visiting the problem websites. If the sites now open, you can narrow down your problem to one of the many extensions that are usually installed on Google Chrome (which gets automatically disabled in Incognito Mode).
You will have to manually disable each extension one at a time on the normal mode of Chrome to see which was stopping the website from opening. For this, go to the ‘Extensions’ option in the ‘Settings’ page of Google Chrome, uncheck one extension at a time, restart chrome and try visiting the problem website.
Clear Chrome Cookies and Cache
Over time with usage, Chrome browser can accumulate a lot of cookies and data. This build-up can be the cause of the error. To clear it, go to the Google Chrome settings which you will find in the drop-down menu by clicking the three-dots visible in the top right corner of your browser.
Choose the ‘Clear Browser history’ option here and select the option for clearing cookies and cache along with it. Restart your browser to check if the problem persists.
You can make a separate Google Chrome shortcut which will run a version of Chrome that will not give you any error messages like this SSL connection error. To accomplish this option, follow these steps:
- Open the ‘Properties’ option of the Google Chrome shortcut on your desktop.
- In the ‘Shortcut’ tab you will find a section called ‘Target.’ In the text that is existing in this section simply add “-ignore-certificate-errors” at the end of it.
- Press ‘Apply’ and then ‘OK’ and proceed to use the new shortcut for an error-free internet surfing experience.
When you are trying to open a website, and the security certificate is from the same domain that you are visiting, then most likely there is no cause for concern. You can just click on “Advanced” option and choose “Proceed to <link> (unsafe)“ option.
Disable warning message
If you disable the option that gives this “Your connection is not private” message, then you will not be see any stopping messages. In the address bar of Google Chrome, simply type “chrome://flags.” Browsing through the page, you will find an option called “Remember decisions to proceed through SSL errors for a specified length of time” and drop down menu below it.
In this list, select the amount of time you want the setting to be active. After exiting visit the problem website and click on ‘Proceed’ in the SSL security message. After this one time, due to the setting change that you made, you will not have this message again.
Note: – Updated version of Google Chrome does not have this option.
The first three options discussed in this article are actual solutions to solve the error message, but the last three options is a way of ignoring the message and bypassing it to visit the website. Hence use the solutions 4 to 6 at your own risk and when you know are sure about the safety of the site that you are visiting.