Fix Playback Failed or Check Log for More Information Error in Kodi

Kodi is a platform where you can experience all forms of multimedia entertainment. You can watch TV shows, movies, sports, music, live TV, images and lots more. But sometimes you might face some issues with your Kodi app, related to Playback error while playing any video or watching any media file on your PCs or Android devices. Today we will be discussing one of the most popular issues with Kodi Add-on is Playback Failed or Check Log for More Information.

Playback Failed or Check Log for More Information
Playback Failed or Check Log for More Information

Here are some solutions by which you can fix this bug and enjoy watching on Kodi without any further interruption.

Ways to Fix Playback Failed or Check Log for More Information Error in Kodi

Clearing Maintenance Cache

One way to fix the problem is by clearing your maintenance cache. For doing this, you need to follow the following steps.

  • At first, you will need to install a Raw Maintenance Add-on which you can download.
  • Once you have successfully installed the Raw Add-on, Go to the Home Page of Kodi.
  • Click on “Program” and then open the Raw Maintenance.
Raw Maintenance Add-on
Raw Maintenance Add-on
  • After opening the Raw Maintenance, you will find an option “Clear the Cache and Purge Packages”. Click on that, and you are good to go. Sit back and enjoy the streaming, uninterrupted.

Clear the Garbage in Database

You can also clear the garbage in the Database. A database is where all the files of a program are stored; therefore, it is essential to keep all your files updated so that it does not cause any disruption in your enjoyment. This will help with Playback Failed or Check Log for More Information error.

clear the garbage in the Database
clear the garbage in the Database
  • Go to the Settings of Kodi and click on the File Manager.
  • You will find Profile directory, click on that and then on Database.
  • Scroll a little bit, and you will have another option under Database, “Addon.db”.
  • Android users will simply log-in to the Addon.db and delete.
  • PC users will search for “%Appdata” and open Kodi>>User Data>>Database and look for Addon.db, delete it when you find the option.

See Also: – How To Install Kodi On Fire TV / Stick – TechWhoop


Change the Settings in the software for getting more compatible with the device. Doing this, you can get assurance to fix Playback Failed or Check Log for More Information error for your videos to play normally.

Ares Wizard
Ares Wizard
  1. You need the “Ares Wizard” to be installed for further proceeding.
  2. Once you are done with the installation, go back to the home page again.
  3. Go to Program Add-ons and click on the Ares Wizard to open it.
  4. There you will find an option “Tweaks” on the Ares Wizard page, click on that.
  5. In the next page, you will again find another option “Advance Settings Wizard”, click on that.
  6. After clicking that, continue with “Next” and further click on “Generate Settings and Apply the Settings”. You will see a “.XML” has been created.
  7. In the last step, all you need to do is, reboot the Kodi App. The changes will not apply if you don’t restart the program.

Make some Changes in the Compatibility Settings.

To help solve this issue of the Playback Failed or Check Log for More Information on Kodi. You can make easy changes in the Compatibility settings in your Kodi. This should help you make the best fusions of the software and hardware instruments for the display. Below are the steps you can follow.

Install the downloaded file “Ares Wizard” to solve the issues. Follow the steps below:

  1. Open the settings and look select the ‘File Manager’ button.
    ares wizard> settings file> manager
    ares wizard> settings file> manager
  2. Select the button “Add source” and put it in as the URL.
    add source
    add source
  3. In the Home menu, “Add-Ons” is an option you have to choose. Then tap the box present on the top.
  4. Now, select “Install from the zip file” and search for “” to open it.
  5. Next, select the “Install from Repository” and then select the “Ares Project” file.
    ares wizard add-on
    Ares Wizard Add-on
  6. Install the program “Ares Wizard” by opening “Program Add-ons.” That’s easy.

After installing “Ares Wizard,” you need to follow some other steps to help with the playback failure. Follow these instructions:

  1. Open the Home menu and then select the ‘Program Add-ons’.
    program add-on
    Program add-on
  2. Now open the ‘Ares Wizard’ and then choose the ‘tweaks’ option.
  3. After this, click on the ‘advanced settings’ and after click ‘next’ button.
  4. Please select the options’ generate settings’ and make the changes you want to it. This will create a.XML file.
  5. After this, you’ll need to restart the Kodi app. You will see the changes in the app clearly.

Download the Old Version

Using the older version of Kodi will help in resolving Playback Failed or Check Log for More Information error.

" settings file> manager ares wizard> settings file> manager[/caption]

  • You’ll be able to locate the ‘file manager button’ select it to open.
    add source
    add source
  • Search for the add-on, which is causing the playback error.
  • You can click on the ‘update file’ in the add-ons. Update it, even if the updates are done.
    After this, the error will vanish.


Virtual Private Network Services

Using any Virtual Private Network services. This will help in playing videos that are restricted to any country, so using VPN you can watch them. There are many VPN services for Android as well as PCs. Download them and install it on your device so that you can create your own Virtual Private Network and work within your network without getting noticed by any other network.


You can also switch to one of its older version if you find the newer version is not compatible with your device. Vice-versa, you can also update your app for better performance to fix Playback Failed or Check Log for More Information and and experience some advancement in your playing session.

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Aloukik Rathore is a Delhi-based entrepreneur, gadget lover, and absolute geek. He loves spending time learning about new innovations and runs a digital marketing company, Cannibals.