What Should You Do If PS4 won’t recognize USB?

Are you receiving an error message like “this USB storage device cannot be used PS4” or “PS4 USB file system not supported” ? How to solve the problem if PS4 can’t read the USB storage device? And you think why does my PS4 not recognize my USB? Here are some fixes for when the PS4 won’t recognize USB.

PS4 is a popular platform among game lovers. To get more storage on PS4 or transfer files for backup, many users would use a USB storage device like a USB hard drive or USB flash drive. However, some received an error message, which indicated that the PS4 couldn’t read the USB storage device while plugging the USB device to PS4.

The message might be, “The USB storage device cannot be used. The files system is not supported” or “The USB storage device is not connected.” “PS4 won’t read USB” or “PS4 not recognizing USB.” As the message shows, it mainly happened due to the incorrect file system or compatibility issues. Don’t panic. You can try fixing the problem yourself with the following fixes, and MiniTool Partition Wizard might be your friendly assistant.

MiniTool Software company has been dedicated to developing excellent, innovative partition management software, data recovery solutions, backup and restore tools to millions of users from 180+ countries and areas for over a decade. Industry experts all over the world trust MiniTool. MiniTool software products features in a lot of authoritative technology sites, including TechRadar, PCWorld, CNET, FileHorse, Softpedia, LifeHacker, etc.

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Fix 1: Convert NTFS to FAT32

As mentioned, the PS4 can’t read USB storage device issues when the USB drive system or PS4 USB format is incorrect. Do you know what file system does PS4 use? PS4 only supports FAT32 and PS4 exFAT file system. If you’re using the NTFS file system on your USB drive, you could get the error “the USB storage device cannot be used.”

To solve the problem, you need to change the file system. If there are important files on your USB drive and you don’t want to lose them, it should be an excellent choice to convert NTFS to FAT32 using MiniTool Partition Wizard, a powerful disk manager. In this way, you won’t lose any data.

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Here is the step-by-step tutorial on how to fix the problem, and you can have a try.

Step 1. Download MiniTool Partition Wizard from the official website and install it on a PC by following the setup instructions.

Step 2. Connect your USB storage device to the computer and launch MiniTool Partition Wizard. Then register with your license key.

Step 3. Right-click your USB drive and select Convert NTFS to FAT from the pop-up menu.

MiniTool: Convert NTFS to exFAT

Step 4. Click the Apply button at the bottom left corner to operate.


Then you need to wait until the process is finished. After that, you can connect the USB drive to your PS4 and check whether this error is ‘PS4 won’t recognize USB’ is rectified.

See also: Top 12 Sites for Free PSP ROMs Download

Fix 2: Format the USB Drive to FAT32 or exFAT

How to format flash drive for PS4? How to format a USB for PS4? These are the most asked queries while encountering “PS4 doesn’t recognize USB” this problem. You can format the USB storage device to FAT32 or exFAT file system. You need to pay attention that all the data stored on your USB drive would be deleted. If you decide to format it, please make sure there are no important files or back them up in advance.

Here are two Windows built-in tools that can help you to format the USB storage device, and you can choose the one you prefer.

The first one is File Explorer or Windows Explorer. It is the default file manager of Windows operating systems. You can manage the files stored on your computer with it. Of course, you can format your USB drive via File Explorer.

See also: How to Download Xbox 360 Emulator for Windows 10/8.1/8/7/XP

Connect The USB Drive To Your PC 

Follow these steps while encountering “PS4 USB storage device not connected” this problem.

Step 1. Press Win + E to open File Explorer quickly. You can also click This PC icon on the desktop.

Step 2. Right-click your USB drive and select Format. In the pop-up window, choose FAT32 or exFAT under File system section, and then click Start.

FAT32 (Default)
FAT32 (Default)

Moving on to the next procedure.

Disk Management

It is a system utility in Windows, and it enables users to perform advanced storage tasks. Of course, you can format your drives with this tool and fix ‘PS4 won’t recognize USB’ error.

Step 1. Make sure your USB drive has been connected to the PC. Then press Win + R to invoke Run window. Type diskmgmt.msc in the box and press Enter to open Disk Management.

Step 2. Right-click your USB drive and click Format. In the pop-up window, which warns you that all the data will be lost, click Yes to continue if you are sure about the operation.

disk management
disk management

Step 3. Choose FAT32 or exFAT as the file system and click OK.

Format G
Format G

After formatting your USB drive, it should be able to work without any problems on PS4.

See also: Simple Steps to Gameshare on Xbox One Console

Fix 3: Check the USB Port

PS4 supports USB 3.0 or higher connection. Some old USB drives might be incompatible with PS4. You should check for that, and you might need to use another USB drive for your PS4. Besides, a defective PS4 USB port could also lead to the problem that PS4 can’t read USB storage devices or PS4 won’t recognize USB. In this case, you may need to contact the Sony support team to get a solution.

See also: Top 10 Sites to Download PS2 ROMs Safely


Hope you all know about the steps to follow when your PS4 won’t recognize USB, after reading this article.

See also: Fix Unknown USB Device (Device Descriptor Request Failed) Error

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