General Tech Tips

[Solved] GeForce Experience Unable to Connect to NVIDIA

The GeForce Experience is a companion application to your GeForce GTX graphics card. It keeps all your NVIDIA drivers up to date and automatically optimizes your game settings, thus giving you the easiest way to share your greatest gaming moments with friends. If you’re using an NVIDIA graphics card and you keep seeing “Unable to connect to NVIDIA. Try again later” message when you try to use GeForce Experience to update your display driver, you’re not alone. Reportedly many Windows users have experienced the same problem in the past.

Below are some fixes known to solve the problem. Scroll down one by one to find out which one works for you.

Table of Contents

How to Fix GeForce Experience Unable to Connect to NVIDIA

Upgrade GeForce Experience

You may be running an earlier version of GeForce Experience itself. This will always give you the error “Unable to connect to NVIDIA” There’s no other way around it. Just head over to their website and download the latest version from there.

If you see that the error message Unable to Connect to NVIDIA persists even after installing the latest version of GeForce Experience, then scroll below to try out other known solutions.

Disabling the NVIDIA Services Manually

One of the possible causes for the display message Unable to connect to NVIDIA could be that the NVIDIA Network Service is stuck in its starting up process. This, in turn, will initiate problems in connectivity in the network and makes it impossible for you to download anything via the GeForce Experience.

Follow the steps given below to fix this error:

Open the RUN command window by pressing down “Windows Key” and “R” together. Type “services.msc” here and press Enter on your Keyboard.
Scroll all the way down to find “NVIDIA Network Service” and in the column next to it check if the status shows “Starting” Once you have identified this, its time to move on to the next step.
Redirect to C:\ProgramData\NVIDIA Corporation\NetService\ in your Windows Explorer’s address bar. Find and delete “NSManagedTasks.xml” over here. If you do not see the file here, make sure that all “Hidden” folders are visible by using the “Show Hidden” option from the View button in the current Window
While keeping the Services Window open, open your Task Manager by pressing down “Ctrl,” “Alt” and “Delete” together or press “Windows Key” or “X” together to access the Task Manager from there.

Click on the “Details” tab in your Task Manager and then find “NVNetworkService.exe” You will need to end the task first. After you are done here, go back to the Services Window that was opened previously and start the NVIDIA Network Services from the Right-Click menu.

You should no longer be seeing the Unable to Connect to NVIDIA message in your GeForce Experience application.

WiFi Connectivity Problem

Usually, following either of the two methods stated above should fix your problem. But if you still keep getting the message saying “Unable to Connect to NVIDIA” even after updating your application, then something might have gone wrong with your IPv4 settings.

It has something to do with the “Automatic metric” properties which you enable in Windows. We will learn what this means in a few minutes.

What is the Automatic metric feature?

A metric is a value which IP route assigns for a particular network interface which identifies the cost using this route.

For example, the metric can be valued regarding link hop count, speed, or time delay. Automatic Metric is a new feature introduced in Windows that automatically configures the metric for local routes which are based on your link speed. The Automatic Metric feature is usually enabled by default, and it can also be manually configured to assign a specific metric value. Follow these steps to configure it properly:

Open “Control Panel” from your Desktop or search in the Start Menu. Go to “Network and Internet.”
Click on “Network and Sharing Center” Here, you will see your active Wi-Fi network that connects to the internet. Click and open this connection.

A new dialogue box should appear which says “WiFi status. Click on “Properties” here. It should open another dialogue box which says “WiFi Properties.”
Make sure that you are in the “Networking” tab. From here scroll down to IPv4 settings under a line saying “This connection uses the following items:” In the IPv4 Properties window, under “General” tab on the bottom right there should be a button that says “Advanced…” Click on this button.
• A new dialogue box will appear with three tabs in it. Under the IP Settings tab look below for a section that reads “Automatic metric” and uncheck the tick box next to it. Enter “1” in the box given and click on “OK”. Close all other windows and then return to your NVIDIA GeForce Experience application.

The “GeForce Experience is unable to Connect to NVIDIA” message should no longer be bothering you. Did this solution help you? Share the link with others who may be experiencing the same problem. Leave a comment in the comments section if one of these fixes worked for you.

Have another solution to this problem? Feel free to leave your suggestion in the comments section below!