Are you a sports or concert fan who loves to catch all the live action? Then, booking tickets for your favorite events is probably something you do often. However, getting good seats can be challenging with rising prices and demand. This is where platforms like Vivid Seats and StubHub come to your rescue. These marketplaces, often referred to in comparisons like Vivid Seats vs StubHub, allow fans to buy and sell tickets seamlessly in the secondary market.
The main difference between Vivid Seats and StubHub is that StubHub often has official tickets directly from venues and promoters since Live Nation owns it, while Vivid Seats relies more on individual sellers.
This article aims to provide a detailed yet simple comparison of Vivid Seats vs StubHub across various parameters. By the end, you can make an informed choice about which secondary ticketing site is better suited to meet your needs hassle-free. Let’s jump right in and look at how the two platforms stack against each other.
Table of Contents
About Vivid Seats
One of the leading ticket marketplaces, Vivid Seats lets customers purchase and sell tickets for concerts, sporting events, and theater shows. Founded in 2001, it has a user-friendly website with powerful search filters that simplify ticket browsing.
One key advantage of Vivid Seats is its wide availability of tickets across different sections of venues. It offers more seating options compared to other sites.
While there are fees involved in ticket purchases, Vivid Seats usually has lower prices than competitors like StubHub. Fees typically range from 20%-40% of the original ticket price.
Vivid Seats ensures hassle-free transactions with measures like courtesy calls for any event changes and ticket purchase guarantees to prevent issues with fake tickets. It has grown significantly, with reported revenues of over $1 billion in 2017.
With easy navigation and competitive pricing, Vivid Seats is a reliable choice for users to find and buy tickets for various sports and entertainment events online. There are also some free sports streaming websites you will love in 2024.
| Pros | Cons |
|---|---|
| - Easy-to-use website with powerful search functionality. | - Service fees can range from 20% to 40% of the original ticket price. |
| - Provides access to prime seats and cheaper options. | - Additional fees like shipping can vary and be as high as $25. |
| - Generally undercuts prices compared to rivals. | - Limited information on total costs is available until the checkout page. |
| - Provides excellent service with benefits like courtesy calls and guarantees against fake tickets. |
About StubHub
StubHub is one of the leading ticket resale platforms, launched in 2000. EBay owns it and offers tickets to various events on its website and app. StubHub has a user-friendly interface that makes event browsing and ticket searching quite simple.
While the website may not look as attractive as competitors, navigating and finding tickets is easier. StubHub allows users to buy and sell tickets easily.
Like other platforms, StubHub also charges fees on top of the ticket prices. On average, total costs on StubHub range from 20%-50% of the original ticket price.
StubHub guarantees genuine tickets and protects users from fraudulent activities. It also ensures ticket holders get all the events by helping replace fake tickets.
However, customer service responses have been slower compared to Vivid Seats. Still, StubHub is a reliable marketplace for users to buy and sell event tickets online.
| Pros | Cons |
|---|---|
| - Offers an app for finding tickets while on the move. | - Fees are a little higher on average compared to Vivid Seats. |
| - Offers a wide range of genuine tickets at reasonable prices. | - Fees are shown once you finish buying the ticket. |
| - Guarantees legitimate, non-fake tickets for your show. | - Customer service is less highly recommended than Vivid Seats. |
| - Easier to find what you want with sorting by date and an app available. |
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Vivid Seats Vs. StubHub
Vivid Seats and Stubhub are two of the largest ticket resale websites. Both allow fans to buy and sell concert tickets, sports games, and other events.
When buying tickets, Vivid Seats and Stubhub are generally similar. You can search for events and see available tickets listed from sellers. Both charge fees on top of the ticket prices, though the fees may be higher on Vivid Seats. They both guarantee you will receive valid tickets or a refund if there is any issue.
The main difference is that StubHub is owned by Live Nation, which promotes many concerts and events. This means Stubhub often has official tickets directly from the venue or promoter, while Vivid Seats relies more on individual sellers. Stubhub may have more tickets available for in-demand events.
However, Vivid Seats tends to have lower fees when you sell tickets compared to Stubhub’s 15% fee. Vivid Seats also provides useful features like notifications when better deals become available for your event.
In general, both sites are reliable options. You may have better luck finding tickets on Stubhub, while Vivid Seats could save you money if you need to resell. It depends on the specific event you’re looking for.
See Also: 10 Best Flight Ticket Apps To Find Cheap Flights
Parameters of Comparison of Vivid Seats vs. StubHub
| Tech | Price | Customer Service | Overall |
|---|---|---|---|
| Vivid Seats is better | StubHub is better | Vivid Seats is better | Vivid Seats is better |
Tech
You’re going to examine an online platform’s efficiency of technology before you consider using it. It would be best to not settle for a slow sorting system. Fortunately, both Vivid Seats and StubHub have equally competent search engines. The difference to note between Vivid Seats vs. StubHub is style.
Vivid Seats reviews show that it has an admittedly more straightforward user interface. You can be reassured of the availability of tickets on the Vivid Seats website simply because the design looks better. You get to choose from a wide range, not just regarding the diversity of ticket domains but also from premium to cheap tickets. The comforting design of the Vivid Seats website led ESPN to change its endorsement pal from StubHub to Vivid Seats. ESPN made its choice in Vivid Seats vs. StubHub.
StubHub is more straightforward, but you’ll find that the search engine and sorting are just as efficient as Vivid Seats– nothing less has been expected since eBay launched this platform. You’ll be pleased to know that StubHub has an app that can be accessed from any place, while a quick Google search will tell you that Vivid Seats claims to have a functioning app – that’s not available in many countries, such as India! You’ll have to rely on the website if you want them to ship tickets to any place you’ve traveled to.
If you care about style, opt for Vivid Seats. If you prefer functionality, such as apps, take to StubHub.
Price
You want to spend as little money as possible for a good seat. However, the price difference between these two is not as simple as it seems and is crucial in the Vivid Seats vs. Stubhub comparison.
At first glance, you’ll probably feel that Vivid Seats is cheaper – and it is when we compare it with StubHub fees. Looking at the price range or customer reviews, you’ll find that Vivid Seats sells tickets from 20-40 percent of the original price, while StubHub can go up to 50 percent.
However, Vivid Seats’ fees will easily throw you off with its platform commission fees, shipping charges, and strange “email delivery” charges- but what will annoy you is that they don’t tell you exactly what the extra costs are for when you’re about to pay for the ticket.
StubHub, on the other hand, also charges a middleman fee but is very open about the fee breakdown. So, if you’re willing to take the option where you’re more likely to get a cheaper ticket, you should go for Vivid Seats. But if you care more about price transparency, go for StubHub. This is, in fact, one of the fundamental differences in the Vivid Seats vs Stubhub argument.
Customer Service
Just when you thought the price would be the most important factor, customer service tugs at your heart. You’re using these platforms because they make your life easier. And that includes customer support, so you’ll want to know the Vivid Seats vs. StubHub take in this field.
Vivid Seats is famous for its courtesy calls. This means you’ll receive a call from their customer care anytime your ticket gets changed or, god forbid, turns out to be fake. If you look at most customer reviews online, half their review is spent thanking the person who helped them over the phone! Vivid Seats prides itself on personally attending to a customer’s woes.
StubHub may not be as personally attentive as Vivid Seats, but it is a company of gestures. They also vouch for fake ticket compensation, just like Vivid Seats. But they also factor in the fact that your phone might not work during a concert. And to show your ticket, you could recall the ID.
Vivid Seats has policies about this, and you may face tough luck in this difficult situation.
Surprisingly, StubHub reimburses tickets for people who had the misfortune of witnessing a recent concert attack in the US. Vivid Seats could not offer such a charitable gesture due to company policy.
Suppose you are shrugging at this information and believe that it’s okay for a business to do just business. You enjoy the well-mannered Vivid Seats as long as they present themselves well. StubHub is your guy if you appreciate quiet customer service and valuable recompensation. You’ve probably caught on to the fact that Vivid Seats vs. StubHub is a debate of principle.
Price Comparision Examples
Here are some examples of price comparisons between Vivid Seats and StubHub:
Tickets to a basketball game in Chicago
- Vivid Seats: $100 per ticket.
- StubHub: $110 per ticket.
In this case, Vivid Seats is cheaper, allowing you to save on your ticket purchase. To enhance your sports experience further, explore the top baseball game apps for Android & iOS in 2024.
Tickets to a concert in New York
- Vivid Seats: $150 per ticket.
- StubHub: $140 per ticket.
Here, StubHub offers a better price after fees.
Tickets to a football game in Denver
- Vivid Seats: $200 per ticket.
- StubHub: $210 per ticket.
The prices are very close, but Vivid Seats comes out slightly ahead.
Front-row tickets to a comedy show in Los Angeles
- Vivid Seats: $500 per ticket.
- StubHub: $550 per ticket.
For premium tickets, Vivid Seats offers a lower overall price.
FAQs
Is there a difference between StubHub and Vivid Seats?
On average, StubHub's fees are a touch more than Vivid Seats'. Total costs can be between 20% and 50% of the original price. StubHub has decent customer service but doesn't come close to Vivid Seats in terms of recommendations.
Are Vivid Seat tickets genuine?
According to legitticketreviews.com, they are a 'legit and safe ticket exchange resale site that began in 2001 and allows licensed brokers and people to sell tickets to over 900,000 sports and other shows and concerts in the US
Is there a difference between Ticketmaster and Vivid Seats?
They're all practically the same. As long as they pay the costs to be a part of those services, the aftermarket brokers have their inventory on StubHub, vivid, and other sites.
What sets Vivid Seats apart from the competition?
Vivid Seats offers a 100% Buyer Guarantee, guaranteeing that your transaction will be secure, that your tickets will be delivered before the event, and that your tickets will be legitimate and real, or your money will be refunded.
Why are the vivid ticket prices so high?
According to Yeo, vivid Seats' 'service fees' go toward various things, including operating expenditures, 'items to keep our lights on,' customer care, and the technology that drives the company's system. A delivery fee is also charged to help pay the process of mailing tickets out via email and postal.
Is there anything better than StubHub?
Try VividSeats.com, SeatGeek.com, or TicketLiquidator.com if you're seeking sports tickets or concert tickets on sites like StubHub that stress affordable costs (or at least value for money).
Is it possible to be conned on StubHub?
StubHub Contact Information for Fraudulent Tickets If the tickets you bought from StubHub are false, misrepresented, or questionable, contact StubHub immediately to report the problem and take advantage of the FanProtect Guarantee. Customers even receive priority on Stubhub.
Who is the owner of Vivid Seats?
Jerry Bednyak and Eric Vassilatos created Vivid Seats in Chicago, Illinois, in 2001. Two private equity firms have invested in Vivid Seats: Vista Equity Partners in 2016 and GTCR in 2017. GTCR paid $575 million for a majority interest.
Is there a charge from Vivid Seats?
Our objective at Vivid Seats is to provide you with the greatest ticket deal possible. To do so, service costs are added to each order. The service charge is used to defray the costs of all company operations necessary to enable transactions and maintain our industry-leading customer service.
Is Vivid Seats a third-party service?
Concert Attendance by a Third Party The Vivid Seats 100 percent Buyer Guarantee ensures that you may buy Third Party tickets with confidence. In addition, in 2020 and 2021, Vivid Seats ranked 1 in the ticketing category on the list of Newsweek Best Customer Service.
Where can I get the finest concert tickets?
Overall, StubHub is the best concert ticket site. SeatGeek is the best website for making reservations. Razorgator is the most cost-effective concert ticket site. Ticketmaster - The best concert ticket site with a money-back guarantee. TicketCity is the best website for concert ticket vendors. VividSeats- The best concert ticket site rewards program.
Final Verdict
So, is Vivid Seats reliable? You would have noticed that both Vivid Seats and StubHub are more or less equal in every factor. Prices are a range even if Vivid Seats is often cheaper. The search engines are great, and the customer support systems are valuable in different ways.
You must note that the Vivid Seats vs StubHub debate comes down to this. If you like style and reassurance, Vivid Seats is your definite champion. If you like old-school honesty and quiet principles, StubHub will win your heart. Rest assured, you’ll be happy with your choice.
