The Internet of Things sounds like something straight out of the movies: a world where multiple devices scattered around the world communicate, from fridges to wearable watches and cars. Additionally, these devices can make our lives much more accessible and collect large volumes of personal data to operate. Let us answer the basic question of what is IoT Device Management.

Internet of Things software development has to take the sensitivity of this data into account and take significant steps to ensure its protection, that the devices are maintained and that they operate the way they are supposed to. That is where IoT device management comes in.

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What is IoT Device Management?

The IoT isn’t a pipedream, but the acceleration of global growth and technology adaptation has made it difficult for IoT companies to keep up and deliver the best products. Many companies that offered IoT application development services in the early years were learning on the go. As a result, stakeholders and software companies think differently about IoT projects and how to roll out and manage them. 

what is iot device management

IoT device management refers to the processes that involve provisioning, authenticating, monitoring, and diagnosing connected devices. It usually forms part of the SLA that an Internet of Things development company will agree to. The final software delivery doesn’t end the software development of IoT. Ongoing maintenance is necessary.

The Fundamentals of Device Management Every Custom IoT Development Company Should Know

The industry sets the best practices and standards which handle the devices. If you adopt an Internet of Things strategy, you have to know the ropes and remain vigilant about the changes these devices may undergo during their lifecycle.

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Understanding Onboarding

Every IoT-connected device has to go through onboarding. It requires intelligent and secure provisioning. Through successful onboarding, the IoT application development services can reduce the app’s time to market and prevent attacks from nefarious sources. Provisioning requires device authentication or establishing a secure connection between the device and the platform.

understanding onboarding

The credentials are presented to the server, and if it’s legitimate, the device will receive additional data required for configuration. Security is of tantamount importance in the IoT industry because IT security managers often overlook IoT devices like intelligent printers and televisions. Hackers then use these devices to gain entry into a home or corporate network.

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Configuring Devices

After onboarding, the IoT service provider has to configure the devices according to the deployment, e.g., the location and the ecosystem it will operate in. Most hardware devices have factory settings preconfigured by the manufacturer.

configuring devices

Configuring each device individually is time-consuming, which is why the machines are first grouped and then adjusted. 

Ongoing Maintenance

Once your devices are set up, you must keep them securely provisioned and configured. Over time, you’ll discover bugs, new functionality or features may be required or added, and new security threats emerge.

ongoing maintenance

The deployment has to keep evolving—most IoT device management software packages over-the-air updates to keep the devices up to date remotely.


Every device experiences some form of downtime sooner or later, either due to bugs or other operational issues. Predictive maintenance can reduce and prevent downtime through diagnostics.


Diagnostics monitors network statistics, look for data breaches and uses analytics to gain insight into unforeseen problems that might pop up during or after the deployment.

End-of-Life Management

Once your devices are up and running, configured according to your needs and use case, and the firmware updated and tested to protect your network against hacking and random failures, you can leave your system to do what it’s meant to do; right? Not quite. Managing devices that have reached the end of their life is essential.

end-of-life management

Decommissioning of devices is done securely. Controlling decommissioning efforts is critical. This is because improper management can lead to downtime, data leaks, or the exposure of security vulnerabilities to bad actors. 


Device management is about more than just connectivity, software, and infrastructure. Internet of Things protocols is essential too. You can think of IoT protocols as the languages that devices speak when communicating.


The IoT is still catching up in terms of standardization. This is why you need well-established protocols within your tech stack. Lightweight M2M or LwM2M is a leading Internet of Things device standard. It provides a comprehensive model for IoT device management. 

Additional considerations

Not adhering to these guidelines and processes can hinder the successful implementation of your IoT system and its connected devices. It can impact your project’s security, the system’s interoperability, the ability to upgrade, its power and processing capabilities, availability, and your ability to scale the project. 

Please speak to your IoT services company about their IoT device management capabilities and platforms. It would help if you learned about their processes, end-of-life and maintenance plans, and security protocols. 

Your device management system has to be up-to-date, organized, and monitored. 

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Therefore, the demand for Internet of Things connected devices keeps growing and expanding, but the space is still risky. Adaptation, standardization, and reliability are still a long way off. To evolve, you need a custom IoT software company by your side. IoT device management is increasing to help companies realize their vision of smarter cities, more innovative agriculture, healthcare, and home appliances.

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Avatar for Kaushal Malkan
You can always find me playing the piano or playing FIFA when I'm not binge-watching TV Series with pizzas. Fountainhead of TechWhoop. Life motto: The only time success comes before work is in the dictionary.