Xbox One Sync Button Not Working? A Step-by-Step Guide to Fix

Gaming has come a long way in terms of advancements in terms of technology and other aspects. The graphics are becoming more realistic with each passing year, and players enjoy their favorite games to the fullest. Apart from PC gaming, consoles are one of the most used devices for a smooth gaming experience. Moreover, consoles are similar to a processing unit responsible for playing video games on a screen. Thus, when you face the error of Xbox One Sync Button Not Working, it might get mildly infuriating.

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Xbox Rules. But it has it’s problems…

Xbox is the leading name in the series of consoles available in the market. It can be easily connected to your TV or any high-quality screen. Also, you can play different games using a synchronized controller device. Once you connect the Xbox controller, it can be used to toggle movements in various games. The controller is also a genius piece of technology made exclusively for Xbox One.

Xbox One
Xbox One

But sometimes, users complain about their Xbox One sync button not working while playing. This is a serious issue as you won’t be able to control your game character without it. Therefore, there is nothing to worry about as we can resolve it using very simple methods. There is no doubt in the fact that it is quite common for the controller to get un-sync. This problem generally occurs while playing a complex game on the Xbox One console, and results in the Console Error. Many users find it on the internet when their Xbox One controller won’t sync. The solutions might confuse you, and you may end up damaging your controller and even the console. So when you face the problem of Xbox One sync button not working during a game, simply follow this solution.

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Different Methods to Resolve the Issue

If your Xbox controller is not connecting properly, here are four simple methods for it:

Controller Status of Xbox One

It is quite important to check the status of your controller whenever you experience this kind of problem. If the Xbox controller doesn’t connect, you have to keep the following points in mind,

· Place your controller near your Xbox One controller without any possible obstruction between them.

·It is harmful for devices like microwave, radio, etc., to be kept nearby as it can interfere with the signal and thus should be kept away from them.

xbox controller not connected
xbox controller not connected

· The controller runs on batteries, and low batteries can be the source of your problem. Thus, keep an extra set of new batteries and change them periodically to get a smooth connection.

· The white flash present on the top of your controller should be blinking. If the light is off, it indicates that your controller is not in connection with the console.

Reset the Xbox One Console

If the problem of the Xbox One sync button not working still persists after checking the controller, try this. This technique is the easiest way to establish a stable connection. The console gets overloaded and overused with long hours of play. The system is then filled with several cache files that sometimes disconnect the controller. The preferred method is to restart that entire console to clear all the unwanted memory space. Firstly, turn off the system from the connection cable and then switch it on after 30 seconds.

restart console
restart xbox console

In case the Xbox One console is getting hot, let it cool down to a normal temperature. Some users even do the factory reset of their consoles and reset everything except for any kind of data loss. The latter step is not recommended as it is for extreme situations. After all, you don’t want to lose all your gaming data present in the console.

See Also : Simple Steps to Gameshare on Xbox One Console

Use Different Syncing Options

All the Xbox One users might be aware of the fact that the controller connects with the console using two different ways. Firstly, using the USB cable and the second one being the wireless option. Undoubtedly, the USB connection is far more secure, and you will not experience any lag.

connect with USB cable
connect the controller with USB cable

On the other hand, the wireless option is more convenient, and you need not have to sit near the console. If the Xbox One sync button not working exists in either of them, switch the syncing mode. Both of the options are preferable, and it depends on your choice.

Update XBOX Software

After trying all the mentioned steps, you still are wondering how to connect the Xbox controller? Don’t worry, as the last method is remaining. The developers roll out new updates quite often. The users need to update their XBOX software to get a seamless gaming experience. You can follow the given steps to update your controller software,

Step 1

First, connect your controller to the console through the USB cable and open the settings page.

click settings tab
connect to controller

Step 2

Next, click on Device & Accessories option available on the setting panel.

Step 3

The icon for your controller will appear, and make sure to click that button. The console will ask for your final permissions and will begin the procedure.

connect controller
connect to your Xbox One

Step 4

It can take a couple of minutes, and you can continue your gaming after that.


It is safe to say that these solutions are suitable for any console device you have. However, the heading mentions that it is for Xbox One consoles and controller, but you can try it with any. Moreover, make sure that you are not hindering the internal settings of your device. It is a small issue, and you can resolve it using the mentioned tips. In case still the problem of your Xbox One sync button not working remains, contact the service care, and call an engineer. It is better to show the console to an expert than to open yourself and spoil it.

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