The sim not provisioned for voice means we can receive calls but cannot make any. There are various reasons for such an error to pop up. The activation of our sim card is also equally responsible for this error “sim not provisioned for voice.” In rare cases, our phone may not read the sim. The phone not being able to read the sim can be fixed seamlessly.

If your phone is showing a “SIM not provisioned for voice” error message, it typically indicates that you are unable to make voice calls. This is usually caused by disconnection of your line from your carrier account, which is the most prevalent reason for this issue.simHere are a few quick fixes that can help you resolve the issue both for Android and iOS phones and for single and dual devices. See also: USA sim mobile networks

Clean The Wet or Dirty Sim Card

Sometimes, there might not be a significant issue. The issues might come up because of a bit of moisture or dirt. As a result of this, your sim card might not adequately come in contact with the circuit of your mobile phone and your phone is not provisionable. The solution to such an issue is as easy as cleaning your sim card properly.

sim on fingers

Do not forget to clean the slot of your sim as well. Make sure the sim card does not have any moisture on it. After doing this, if the sim card works on your mobile, you will know why the error “sim not provisioned for voice” showed up.

Correctly Inserting The Sim Card

There could be another significant reason for this issue to pop up. The sim card placed in its slot in your phone might have moved a little from its supposed location. As a result, the sim card will not correctly come in contact with your mobile phone’s circuit.

Hence, you must take the sim card out of its slot once and place it back correctly. With the following instructions, you can properly insert the sim card so that the error “sim not provisioned for the voice” does not keep popping up again and again. 

  • After you turn off your device, eject the holder present for your sim card from the slot of your mobile phone. Ensure you use a Q pin to do so.

phone sim ejection

  • Now, you will have to clean your sim card. Make sure you clean the golden part because it comes in contact with your mobile phone’s circuit to work correctly. You can use an eraser to do so. Ensure that you clear off any residue of the eraser present on the surface of your sim card. 

cleaning a sim card

  • After placing the card back into the holder, put the holder back into the slot and push it around carefully. 
  • Check whether the error “sim not provisioned for voice” appears after restarting the device.

If the message persists, read on.

Make sure you clean the sim card again. If you are sure that you have adequately cleaned the sim card and inserted it correctly into the slot, then there might be another reason for this issue. Read on to find out some other reasons. We will help you with some fixes to resolve the problem.

See also: SIM Card Carrier Lookup [Top 4 Ways] | How to Identify

Activating Your Card

A sim card usually does not take more than 24 hours for our sim card to get activated after we insert it into our mobile phones. If that does not happen, you might be looking for ways to start your sim. The sim activation is enabled through your carrier; it depends on your carrier’s network.

sim on hand

Hence, the easiest way to activate the sim card to stop displaying error messages is to contact the service provider for your carrier. You can call or message them or log in to their website and find the sim activation page there.


Contacting Your Carrier

As we have already mentioned in the earlier point, you shall have to ensure that you contact your carrier to activate your sim. Tell them about the arrow message you have received and explain everything clearly.

customer care

It may take up some time while they look into the issue. But your patience will be worth the while, and it will resolve the issue.

Trying To Use The Other Slot For Your SIM 

Another reason for the error message stating your sim is not provision for voice could be the corruption of the slot you might have placed your card in. Now that we have dual sim technology, this should not be a problem anymore.

dual slot for sim

Simply remove the sim from one mobile slot and insert it into another to check if the slot is corrupted and if your sim is not provisioned for voice.

Shop for Dual Sim phones here: Amazon

Trying Your SIM Card in Another Device.

If you have tried taking the sim for one slot of your mobile and placing it in another, yet the card has not activated, here is another fix that can help you. Instead of putting the sim in another slot, try placing the sim card in the slot of another device.

inserting sim card in phone

Trying this would help you know whether the issue is with your SIM card or your device.

Trying A New SIM

Are you still searching for an answer to “Why is my sim not provisioned for voice?”. Perhaps, all the fixes we provided earlier have not worked for you. You still have an option left. Reach out to your carrier and ask them for a new SIM.

using new sim

Let them know about the error “SIM not provisioned MM2” that you have been getting for some time now. They might help you fix the error and resolve the issue. If not, then they will provide a new SIM card. You can try out the new card and activate it on your mobile. With time, your mobile will start to function normally like before.  

See Also: Get personal information from a phone number


Hopefully, you find an answer to the question “Why is my sim not provisioned for voice” in this article. We also hope one of these methods helps you resolve the issue and that the normal functioning of your device returns.

Previous articleTypes of Antenna for WiFi : Complete Guide
Next articleOnline Identity Verification | Everything You Need to Know
Avatar for Rahul Gupta
He is a Tech Geek, Gadget Expert, SEO Expert, Web Designer, and a Blogger. Having a technology background gives him a unique perspective!