Games are an important part of our life. Often we tend to choose the hard-hitting, multiplayer games with great graphics and cool effects. To make it all possible software like Uplay are installed on our PC. However, often is the case when you double click on the game icon, and Uplay won’t launch.
Such issues are faced by many users worldwide every day. While some of the issues get resolved with a simple fix of restarting the computer, some issues require admin rights or even worse when users have to approach the support team.
In any case, to get the most out of least efforts follow the steps below and try to resolve the issues self.
- 1 How to Solve Uplay Won’t Launch
- 1.1 Task Manager > Delete tasks or End tasks
- 1.2 Run as administrator
- 1.3 Check if Ubisoft locked you out by logging into the website and companion app
- 1.4 Reset & Restart your PC
- 1.5 Reinstall Uplay
- 1.6 Recheck username and password
- 1.7 It might be minimized, right click and choose to maximize
- 1.8 Check if Ubisoft service is unavailable at the moment
- 1.9 Update your Uplay PC client
- 1.10 Contact Uplay support team or call the team
How to Solve Uplay Won’t Launch
Task Manager > Delete tasks or End tasks
Often when Uplay doesn’t launch, the issue could be easily solved by deleting or removing unwanted tasks running in the background that might be blocking some functions for the smooth running of Uplay.
Go to the Task Manager. End all the tasks which relate to graphics or video or audio playback. Stop all the running instances of Uplay. It will ensure Uplay starts afresh next time it connects online.
Another way of removing or deleting tasks is using the Run Command and type msconfig. Disable all the tasks except Microsoft System tasks. It will prevent all the issues pertaining the problem of Uplay won’t launch.
Run as administrator
Sometimes the applications on our PC are by default run with some other user rights than the Admin. It depends on the user mode for a particular session. To make full use of the features and access rights, you should run all your programs as an administrator.
Right click on Uplay icon and run as administrator. It will give you admin rights and make any system rights issue solved.
Check if Ubisoft locked you out by logging into the website and companion app
Most of the times when Uplay won’t launch, you need to check if Uplay has locked you out from the server.
Visit Ubisoft website and try logging to your account. You can also use the Ubisoft companion app and try logging in the same to verify if you can access your account.
If you can access your account, then Ubisoft hasn’t locked you out of the servers. However, if you cannot access your accounts, then you need to contact the Ubisoft support team.
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Reset & Restart your PC
Once all the tasks have been stopped from functioning, delete all the running instances of the same.
- Press Alt + F4 and Restart your PC.
It will clear away any temporary files stuck onto the system and will release any empty slots for the system to function smoothly again. Once the system is back up live, run Chrome OS as administrator.
In case you can’t find the solution with any of the above methods and everything looks good with your Ubisoft account as well, try reinstalling the Chrome OS.
You can do by uninstalling the chrome from the control panel. Once uninstalled, you can check if any remaining folders or file pertain to the system. Clear everything and install the Chrome OS again.
Recheck username and password
One simple reason which often gets missed is the incorrect username or password issue. Recheck your username and password, or use the forgot password links. Log in again using the new or recovered password. It will help your login and launch Uplay.
It might be minimized, right click and choose to maximize
Sometimes the Uplay window is minimized, and it doesn’t seem as if it is opened or launched. The task manager seems to display the running Uplay files, but the actual window might not be visible.
Right-click on the window and click Maximize. It will open the Uplay window.
One of the rare occasions could be when Ubisoft services are down for a certain period.
To check if the services are down, log in to their websites and try connecting from the app before launching Uplay. If everything works fine, then try the other solutions. However, if the Ubisoft services are down, you need to wait before the server is back online.
See also: – 16 Ways to Fix Steam Won’t Open Error in Windows
Update your Uplay PC client
Uplay PC Client receives regular Ubisoft updates from the official company. These updates make many security and software changes.
Many of such changes to core either make the software better or introduce certain bugs which make the updates stop functioning.
Often though, as updates are meant for making the software better you should always ensure that your Uplay is updated to the latest terms and installments. Update your Uplay PC Client, and that should solve the problem of Uplay won’t launch properly.
Contact Uplay support team or call the team
If none of the above solutions worked for you, we suggest you contact the support team at Ubisoft or better drop a call at the Uplay support center.
Address your issues properly, and your problems will be dealt with accordingly. We hope you get the correct solution for your problem where the Uplay won’t launch.