Several Users on the Uplay network are reporting about this annoying issue while downloading new games or updates in Uplay. Sometimes, partial data is downloaded and then suddenly the download fails to display error Uplay Failed to Start Download due to network issues.
Seeing the number of complaint’s, it can be concluded that Network connectivity isn’t an Issue. The reason behind failed downloaded isn’t revealed yet. Some possible causes and fixes to the error are listed below:
4 Ways to Solve Uplay Failed to Start Download
Unstable Internet Connection
The games and updates which are to be downloaded are very bulky in size at times (up to 15 GB or even more). Hence a reliable and speedy internet connection is needed for downloads.
Although it might take minute or hours to complete the download depending upon your internet speed, some downloads are very sensitive, disconnection for even some fractions of a second may lead to download failure.
Hence, before looking for further troubleshooting, one must ensure that unstable internet isn’t an issue with him. Following are some tips to check this out:
- Run Speed tests of your internet and make sure the speeds aren’t extremely low.
- If you are on a wireless connection, try downloading using a wired connection.
- Disable all other devices other devices on the network and then begin the download.
If the above tips help you eliminate Uplay failed to start download error then it’s good but if it doesn’t, you will at least be assured that the problem isn’t in the network but somewhere else.
Sometimes, administrative access is required to perform some internal actions in uplay. Although it is required, uplay might not display it as a reason for the download failure. Try doing the following steps:
- Temporarily disable any antivirus Running on your system.
- Right Click on Uplay and select ‘Run as administrator.’
- Initiate the download/Update.
- If this does not help, try step-3.
The directory where the file is being downloaded might reason for the error in some cases. It is observed that not using the default install path might cause problems in the process due to the presence of some undesirable files on the custom directory that you’ve set.
If you haven’t installed uplay on the default drive (C/ in most cases), then try reinstalling Uplay in default drive and then initiate the download. This might eliminate the error if the problem of the directory is eliminated.
Even after trying the above solution, if you’re failing to download the updates, then there might be an issue with the files you are downloading. Sometimes it happens that the files to be downloaded contain some names with some special characters in them, and this might cause incompatibility even if default path is selected.
Try the following changes to see if it eliminates the error:
- When you begin the download, it will ask you to choose the download path. Choose a simple path and then initiate the download.
- Install uplay in simplest path possible. (E.g. C:/Uplay)
Then try to initiate the download and see if it eliminates the error.
Enable Port Forwarding
Port Forwarding is an application of NAT or Network Address Translation, which redirects a communication request from one address and port number combination to another while the packets are traversing a network gateway, such as a router or firewall.
If you are using a router, try enabling port forwarding. The ports are 80, 443, 13000, 14000 and 14008.
The aspects mentioned above are some of the possible causes for Uplay Failed to start download error. If trying all these don’t help you fix the error, it is possible that might be some problem between their servers and your device.
You can visit Uplay forums and contact the support team to get further assistance.