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General Tech Tips

How To Fix Nexus 5x Won’t Turn On – Complete Guide For 2023

Google Nexus 5x won everyone’s heart when it was launched years ago. However, many users have complained that the Nexus 5x won’t turn on. In this article, you’ll learn about the fixes to the Nexus problem. This phone is affordable and proved to be the best Android-based phone. However, users start facing issues with it after a few months of usage.

Other than this, you might face different issues with Nexus 5x. Your charge could be faulty, corrupted firmware data, or a broken power button. There can be added reasons why your Nexus 5x won’t switch on or charge. Here will help you troubleshoot and solve most of your problems with this phone.

Stay tuned to apply the methods to fix your Nexus 5x.

Table of Contents

Methods To Fix Nexus 5x Won’t Turn On

Here’re the ways to fix Nexus 5x that won’t turn on.

Fixing Battery and Charger

The scenario could be where your Nexus 5x freezes and won’t turn on. You can ensure that if it is a charging, hardware, or any other issue with the phone. Let us see how you can make sure if charging is fine or not

1. Connect your original charger to your Nexus mobile phone and see if the battery symbol is showing up or not.

2. To confirm if it is charging, you will see a pulsating LED on the top-right corner of the phone.

3. If there is no sign of charging, try to use a different USB cable.

4. You need to check the battery and take out the battery by removing the back cover. If the battery is bloated, that means the battery is the main problem.

Reposition the Power Button

Nexus 5x devices have issues with the power button that get stuck. There might be a possibility that the power button is stuck and pushed all the time, and the reboot operation is going in a loop. Follow the below steps if your Nexus 5x won’t turn on.

With the help of your finger, roll out the power button in every possible way.

If that doesn’t help, find a hard surface and smack the back of the phone beside the power button.

This seems to be crazy, but it helped a lot of users to reposition the power button. Repeat step 2 a few times until you hear the power button’s pop-up sound back in place.

Clear the Cache Partition

If your Nexus 5x won’t turn on, it is probably stuck in a boot loop. Also, it could be possible that it refuses to turn on after updating your phone. Recovery mode is an option that most technicians use worldwide in such situations. You shouldn’t opt for this method.

You need to press and hold the Volume up and Power keys.
As soon as you feel your phone is vibrating, release the keys.
Now you will see the Android logo and a few options listed.
With the help of volume keys, you can navigate the options and choose Recovery Mode.

Recovery Mode will appear in red and now press and hold the power button.
Simultaneously, push the volume key, and your screen will show you the recovery menu.
With the volume key, select wipe cache partition and press the power button to confirm.
This process will take 5-10 minutes, so you need to wait for it wipes the cache.

After that, select the reboot system now option and press the power button to confirm.

Booting Up The Device In Safe Mode

With this method, your phone will be back in the state you bought it. So, only the apps will remain in the already installed device; however, the latest version of Android doesn’t have this problem.

This method is done when an app conflicts with your device system. Follow the below steps when Nexus 5 won’t boot.

Press the power button, release it immediately, and ensure that the phone is switched off before doing that.

After seeing the initial animation, press and hold the Volume Down key.
Now your device should restart and boot itself in safe mode.

If you see that your device can boot up, it clearly states that it was an app conflict issue. Now you should uninstall any app when you are facing the issue. Restart your device; it should boot up without getting into a loop.

Factory Reset

Before getting into the factory reset process, it is recommended that you must have a backup of all your data. This process will clear out all your photos, music, apps, and contacts forever, and you won’t be able to recover them.

If you do not have a backup, you should not opt to fix your Nexus 5x this way. Follow the below steps when your Nexus 5x stops working.

First, press and hold the Volume Down and Power keys.
As soon as you feel your phone is vibrating, release the keys.
With the help of volume keys, you can navigate the options and choose Recovery Mode.
Recovery Mode will appear in red, and now press and hold the power button.

Simultaneously, push the volume key, and your screen will show you the recovery menu.
Select wipe data/ factory reset with the volume key and press the power button to confirm.
Now navigate to the Yes – erase all user data option and press the power button to confirm.
After that, select the reboot system now option and press the power button to confirm.

Solution: Nexus 5x won’t charge

If the charger and battery are fine, maybe the micro USB port has some foreign object blocking the electricity from passing through. This can happen if you frequently carry your Nexus phone in your pocket. The lint or dirt can find its way inside the port.

This may also lead to and could be why your Nexus 5x won’t turn on.

With the help of a flashlight, check if there is something extra you can see inside the port.
Switch off your phone and take out the object carefully with the help of a needle.
Now damp, a tiny piece of cotton in the rubbing alcohol cleans the port properly.

Before you switch it on, leave it for two hours to dry thoroughly in a warm environment.

FAQs

How should I force start my Nexus 5x?

To start your Nexus 5x, you must press and hold the Power button and Volume Down keys for 10-15 seconds. Now your phone will shut down, and you can turn it on back. This process will not delete your data and is completely safe to use.

Why did the Nexus 5x phone keep restating?

The internal switch just beneath the power becomes stuck and gets in a loop restarting the phone. If your is pretty old, you may face the same issue, and to avoid this, you can visit a technician and get the power button fixed.

Which latest Android version runs on Nexus 5x?

The latest version you can update or run on your Nexus 5x device is Andriod 6.0.1. As Nexus 5x is quite an old smartphone, it can only support this version of Android.

Which Nexus device supports the latest Android version?

Google Nexus 6P is the device that supports the latest version of Android. If your Nexus 5x won't turn on or is too old to use, you can switch to Nexus 6P with the newest Android.

Conclusion

Above in the article, we tried to solve the issue where your nexus 5x won’t turn on. All these methods can help you fix the power button and charging problem. Before implementing these methods, try to figure out the cause of the problem. And accordingly, applying the Nexus 5x troubleshooting method best suits the situation.

You need to use the methods as only one can fix the problem. Still, you cannot turn on the device; you need to visit a technician to get it fixed. If you do so, ensure your data has backup already; otherwise, you might lose everything in your phone.